It’s a short report and can be summed up in one sentence:
EVERYTHING IS BROKEN.
ASUS ANDROID PHONE WITH VERIZON.
Locked up. I can receive calls but can’t call out
This is the second incarnation of this phone which is a replacement phone from Verizon for the earlier one, nearly brand new, that just rolled over and died one bright morning.
Leaving for the Verizon store within the hour. This is my third trip in a month.
MacBook Air 2018-19
Everything that was wrong with the old one,
It now turns out there are generic problems with the MacBook Air, some even being recalled. After years of being Apple’s main cheerleader, I am losing patience. I’ve lost count of the number of senior tech support people I’ve spoken with.
Sending it off on Monday–for the second time–for another attempt at repair.
Now have a Senior Customer Rep who promises to shepherd it through the process and to be my spokesperson for a new computer if this repair doesn’t work.
HEWLETT-PACKARD ENVY PHOTO 7155 PRINTER
I can’t bring myself even to try to break up all I might have to say about Hewlett-Packard products and Hewlett-Packard tech and customer support. Terrible, start to finish. My current printer is the replacement for my old printer the was dead before it darkened the door. I’ve had this one well over a yea. It has never worked right, but I’ve done nothing about it because dealing with H-P service people is, up to the point, not worth the effort. However, it has begun making what I can only describe as “Eating Manhattan” sounds when it’s printing, and for every page of text, it throws up 3-5 blanks.
And yet, my friends, when I buy a new printer, I will not consider anything except Hewlett-Packard. The reason: INSTANT INK. Look it up and do yourself a favor.
THE NEXT POST WILL ADRESS THE UNLIKELY TOPIC OF
“THE GOOD NEWS”